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A Day in the Life of… Karen Williams
Business Development Lead (Homeland Sector) & Business Change Manager.
At Naimuri, our people are the bridge between cutting-edge technology and the vital missions of our customers. Today, we’re chatting with Karen Williams, who balances two distinct roles to ensure our solutions don’t just work, but truly make a difference for those keeping the UK safe.
From analysis to action: Karen’s journey
Karen spent over 15 years as an Analyst, a career she loved and never expected to leave. However, her constant drive to improve workflows and support her teammates eventually led to a turning point.
"I was talking to a senior officer for the millionth time about areas that needed to change," Karen recalls. "He told me, ‘If you want to make a change, you need to get yourself in a position to do it.’ So, I did."
That advice sparked a move into policing change projects, eventually leading her to join the Naimuri team 2.5 years ago.
The Morning Ritual
Before the laptops open and the strategy sessions begin, Karen’s morning is fueled by two non-negotiables - a good coffee and a hug with her two daughters!
Once the caffeine and the family time are sorted, it’s time for the soundtrack. If you hear 90s pop (Spice Girls or Britney Spears!) blaring from her office, you know it’s going to be a productive, high-energy day.
Life at Naimuri: A dual perspective
Karen occupies a unique space at Naimuri, splitting her time between Business Change and Business Development.
- Business change manager: Working on long-standing projects, Karen interacts directly with customers to see the real-world impact of Naimuri’s software.
- Business development lead: She focuses on the "Homeland Sector," promoting Naimuri’s capabilities, working on bids, and engaging with existing customers to understand their evolving needs.
"Having worked with outdated police technology for years, it’s amazing to see what we are creating now. I think I’ve said the phrase, ‘I wish I had this when I was an analyst’ to our teams a million times!"
The Tech vs. the mission
Despite being surrounded by software engineers, Karen’s "single most important tool" remains a classic. "Once an analyst, always an analyst, it’s always Excel," she laughs.
While she claims to be one of the least technical people at the company, her strength lies in translation. She thrives on listening to technical experts explain the "art of the possible" and then communicating that innovation to customers in a way that solves their specific problems.
Looking to the future
Like many in the sector, Karen views the rise of AI with a mix of excitement and caution. She is eager to see how AI can further support Naimuri’s customers while remaining mindful of the ethical considerations and challenges that come with it.
Karen’s advice for aspiring professionals
For those looking to enter the tech sector from a non-technical background, Karen’s message is simple: do it.
"Even if you aren’t ‘techy,’ it is a great sector to work in. There are so many exciting projects and opportunities to get involved in work that truly matters."
